Member Assistance & Support

When it comes to managing your money, know that you are not alone.

You can contact us at:

989-249-8200 | Email us

Helpful Links

Find the Answers to Your Questions and the Solutions to Your Problems

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Routing & Account Number


Wildfire's routing number is 272484713. Your account number can be found on your Wildfire Credit Union card along with numbers for each account you have with us.

Our routing and your account number can also be found on the bottom and on the back of your Wildfire checks with the first nine digits being the routing number and the second set of digits being your account number.

Still no luck? We are a phone call away or stop in to see us at the branch nearest you.

Update Your Address


If the time comes when you swap homes and you need to update your address with us you can:

  • Change it yourself by logging into Wildfire Digital+. Select My Profile under Self Service dropdown menu at the top of the page.
    All contact information is for Primary Member only.

  • Contact our Call Center at 989-249-8200.

  • Mail an address change in writing to PO Box 3285, Saginaw, MI 48605.

  • Stop in to one of our branch locations.

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Report Fraudulent Activity on Your Account

If you suspect or are experiencing potential fraudulent activity on your account please call us right away at 989-249-8200

View our Security page for more information.


Card Support

If your card has been lost or stolen you can also reach out to our 24-hour toll-free lost/stolen card support line at:



Lock Your Card

If your card is ever lost or stolen, you can lock it by logging into Online or Mobile Banking. For Mobile Banking Select the "Cards" tab at the bottom of your screen OR under the "Self Service" tab at the top of your screen in Online Banking. Then click the "lock" option under the card you wish to lock.


Fraud Protection

Be notified by phone or text alerts of suspicious activity on your card by signing up for Text Alerts.

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